GDS | Graphic Design Supplies, large format printers and consumables from Canon, HP, Oce and many more

Customer Testimonials

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Thanks for ...... the efficient, friendly service!
LP September 11, 2015
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Great service again by your company, please pass my comments on.
DW August 13, 2015
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Dear Graphic Design Supplies Ltd

I would like to thank you very much for your time, knowledge and assistance in helping me acquire our new plotter. This was all made possible by the hard work, caring nature and above and beyond approach to customer given by Kate Walker.

Even when the printer was delayed with Tuffnells (no surprises there, that's why we stopped using them entirely) she had a driver from the distributor dispatched the same day so that the promise of next day delivery could be fulfilled. We were kept up to date with every development and the promotion that HP was offering was explained in full. Immediate responses (like, within 10 minutes) to emails and a wealth of personal knowledge allowed Kate to provide some of the best service I have ever received.

In short, if you offer a bonus or rewards scheme for your employees, Kate deserves it. She is a very kind, caring, courteous, knowledgeable and hard-working homo-sapien and deserves to be rewarded as such and it is because of her that you had such a large sale from me. I look forward to using you as my new ink supplier for this machine as well :)

Yours Sincerely
Tom Sharp
Managing Director
Lyndhurst Technologies Ltd
Tom Sharp February 11, 2016
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Subject: Firstly I would like to say thank you

Mark,

Firstly I would like to say thank you, for replying to my enquiry, this is a greatly appreciated.

I would also like to take this time to compliment your staff, in particular Kate for the work she did in ensuring that we got our maintenance cartridge and complimentary roll of paper on Friday.

While I will admit that we were a little disappointed at first that it hadn't arrived in the same time frame as the print head, but we were extremely impressed at the level of after service and work done to rectify the issue, of which we are extremely grateful.

Many thanks.
Mark Evans July 24, 2015
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Subject: appreciate your after sales service

Thanks for your help earlier. I phoned the number you gave and he is sending us a replacement head for Monday.

I really appreciate your aftersales service.
PI July 24, 2015
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Subject: Thank you ....

Hi Kate

Many thanks for the link to the drivers, now installed although took at while. Thank you very much for your assistance with this purchase, it much appreciated and look forward to purchasing again from GDS in the future.
PW July 24, 2015
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Subject: very few suppliers a cooperative as yourselves.

I will express upfront that I have found very few suppliers as cooperative as yourselves and as a result have been "burned" on occasions, always with inappropriate timing.

I will stay in touch. Mark, please give my regards......
DR July 24, 2015
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Hi Kate,

Tech help provided - paper now loaded. Thanks for advice worked straight away (you're better than Canon).

Kevin from Southampton
Kevin July 24, 2015
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Hi Mark & Kate,

Just to let you know the printer just arrived, will play later tonight with it. I would like to thank you and your team for their help.

Kind Regards,
Nigel Newman - Operation's Administrator - Trad Travel
Nigel Newman February 11, 2016
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Morning Kate,

Paper has arrived and is brilliant!

Thank you!!
HP, Newton Abbott
HP July 24, 2015

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