GDS | Graphic Design Supplies, large format printers and consumables from Canon, HP, Oce and many more

GDS Help & FAQs

 


How do I place an order?

You can place your order by phone by calling the GDS Sales Team on 01625 613548 – just give details to one of our team of the items you require, the invoice address and the shipping address. They will then take your card payment via our secure Sagepay system or they can send you a pro forma invoice which can be paid by card, paypal, cheque or bank transfer. Your goods will be dispatched on receipt of cleared funds (subject to stock).

You can place your order by email by emailing sales@gds.org.uk – just give us details of the items you require and we will reply with a pro forma invoice which can be paid by card, paypal, cheque or bank transfer. Your goods will be dispatched on receipt of cleared funds (subject to stock).

You can place your order online at www.graphicdesignsupplies.co.uk using our online checkout facility. We will acknowledge your order and give you delivery details for your items followed by a VAT invoice.


What are the Payment Options?

We accept the following credit and debit cards:

We accept the credit cards, debit cards & PayPal

Payments can be made via Paypal or by card via our secure Sagepay payment gateway.  For customers choosing to checkout using Paypal a surcharge will be applied.  We do not apply harges for credit card payment.  We do not store your credit card details on our server at any time.

We can also accept cheques and bank transfers. Goods will be dispatched once cleared funds are received.  Just give us a call on 01625 613548 and we can arrange to raise a pro forma order for you.


What is your Company Registration Number?

Graphic Design Supplies Ltd - Registered in England No 03537716


What is your VAT Number?

Graphic Design Supplies Ltd – VAT No 712311979
 


What are your bank details for sending a payment?

You can obtain our bank details by emailing us at accounts@gds.org.uk or calling 01625 613548
 


What languages are available to me?

Our staff currently only offer English as a spoken language
 


How do I make a complaint?

You can call us on 01625 613548 between 9am and 5.30pm Monday to Friday with the exception of Bank Holidays.

You can email us at sales@gds.org.uk.

You can write to us at Graphic Design Supplies Ltd, Lancaster House, Unit 2, Melville Road, Macclesfield, Cheshire SK10 2BS.

Our Customer Services Team will aim to reply to your complaint within 5 days of receipt. We deal with complaints in a confidential manner. We aim to resolve complaints as quickly as possible.